Tyger River HVAC, Ltd. Co. (collectively Tyger River HVAC & Fire) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tygerhvac.com] and use our services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information:
    • Contact Details: We collect personal information such as your name, email address, phone number, and mailing address when you fill out forms on our website or contact us directly.
    • Service Details: We collect information related to the services you request or inquire about.
  2. Automatically Collected Information:
    • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your browsing activities. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To provide, manage, and improve our HVAC and fire safety services.
  • Communication: To respond to your inquiries, send you service-related updates, and provide customer support.
  • Marketing: To send you promotional materials, newsletters, and other information about our services that may interest you. You can opt out of marketing communications at any time.
  • Analytics: To analyze website usage and trends to improve our website and services.
  • Compliance: To comply with legal obligations and protect our legal rights.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing our services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You have the right to opt out of receiving marketing communications from us.

To exercise your privacy rights, please contact us at https://tygerhvac.com/contact-us/.

California Do Not Track Disclosures

We do not treat users whose browsers send a Do Not Track (“DNT”) signal differently from users whose browsers do not send a DNT signal, and we do not use third-party tracking services on our website.

Children

Our website is not directed to children under the age of 13, and we do not solicit or knowingly collect any Personal Information from children under the age of 13. We encourage families to obtain additional information about safe use of the Internet at https://consumer.ftc.gov/identity-theft-and-online-security/protecting-kids-online.

Notice to International Users

Our website is operated in the United States. If you are located outside of the United States, you should be aware that we will collect, process, and maintain your information in the United States. By using our website, accessing our website, or providing any information to our website, you consent to the transfer of your information to the United States, which may not offer the same level of privacy protection that would be required in your home country, and to the processing and maintaining of that information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at https://tygerhvac.com/contact-us/.